Privacy Policy

At DocuID, privacy is of utmost importance to us. We value the trust you place in us when you share your personal information, and we are committed to protecting it. This privacy policy explains the types of personal information we collect, how we use it, and the measures we take to safeguard your information and keep it secure.

What Information Do We Collect?

When you use our services, we may gather various kinds of personal information, which may include:

Information, such as email, mobile number, and name.

Identification information, such as your government-issued ID.

Information about your documents, such as the document's name and the date it was uploaded.

Your technical information includes details such as your IP address, the type of browser you are using, and the operating system you have installed on your device.

We collect this information in order to provide you with our services and improve our offerings. Rest assured that we take appropriate measures to safeguard your personal information and protect your privacy.

How Do We Use Your Information?

The personal information DocuID collect is used to deliver and enhance our services. In particular, we may utilize your information for the following purposes:

We collect your documents to ensure their authenticity and accuracy, and to establish and maintain your account with us.

We use this information to communicate with you about our services, any updates or changes, and to provide customer support.

To comply with our legal obligations, we may utilize your data.

Additionally, DocuID may utilize your information for research and analytics endeavors, but only in an aggregated or anonymized format that does not reveal your individual identity.

How Do We Protect Your Information?

Safeguarding your personal data is a foremost priority. To ensure the security of your information from unauthorized access, disclosure, or modification, we employ industry-standard security measures, including encryption and firewalls.

Furthermore, we restrict access to your personal information to only those staff members, contractors, and agents who require it to provide our services. All of our personnel are bound by confidentiality obligations to maintain the confidentiality of your information.

Do We Share Your Information?

We do not rent, sell, or otherwise disclose your personal information to third parties, except as set forth below:

With your consent.

We may need to use your information to comply with legal requirements, such as responding to a court order or subpoena.

We may also use your data to protect our rights, property, or the rights and property of our users.

In the event of a merger, acquisition, or sale of all or part of our business, we may need to share your information with relevant parties.

We may share your information with our service providers to assist us in delivering our services, but only to the extent required to provide those services. These service providers are obligated to maintain the confidentiality of your information and are not permitted to use it for any other purpose.

Your Rights

You have certain rights concerning your personal information, such as the right to access, correct, and delete your information. By contacting us through the contact information provided below, You can exercise these rights.

Changes to this Policy

From time to time, we may revise this privacy policy to reflect changes in our procedures, or for other reasons related to our operations, legal obligations, or regulatory requirements. In the event of any significant modifications to this policy, we will provide notice to you by email or by posting an announcement on our website.

Contact Us

If you have any inquiries or concerns regarding this privacy policy, please feel free to contact us.